Benefitfirst™

See the truth in your benefits eligibility data.

Benefitfirst audits eligibility, automates carrier billing, and keeps payroll & compliance in lockstep. Stop firefighting and start delivering.

30-min walkthrough
Tailored to you
No commitment

NPS

vs. 39 industry avg.

Carriers

Payroll

HRIS

Compliance

Reporting

COBRA

Every line of coverage

Medical
Dental
Vision
Life & AD&D
Disability
Accident
Critical Illness
Hospital Indemnity
Voluntary Benefits
Legal Plans
Identity Protection
Pet Insurance
FSA & HSA
Retirement
Employee Education

Medical
Dental
Vision
Life & AD&D
Disability
Accident
Critical Illness
Hospital Indemnity
Voluntary Benefits
Legal Plans
Identity Protection
Pet Insurance
FSA & HSA
Retirement
Employee Education

Benefits operations, measured

Evaluate the health of your benefits operation.

Connect your carriers, payroll, and HRIS. We surface the eligibility errors, billing mismatches, and compliance gaps you can’t see today.

See subscriptions Or talk with our team

Eligibility accuracy

0.0%

across 24M+ audited records

0+ yrs

Of audited eligibility

Carrier connections

0.0M

Lives administered

Self-serve enrollment

Educate and enroll employees with a guided, rules-based experience that adapts to each life event.

Reporting that satisfies

Robust reporting for billing, regulatory needs, and any system integration — with audit trails to prove it.

One source of truth

Consolidate data entry to ease admin burden and eliminate the rework that comes with mismatched systems.

An NPS of 0
While the industry sits at 0.

Net Promoter Score measures how likely customers are to recommend us. Top-notch companies hover above 70. Our score reflects how seriously we take eligibility accuracy, support, and the relationships behind every implementation.

See what customers say Talk to our team →

Our score

Benefitfirst NPS

Industry average

NPS scale: −100 to +100. Above 70 = world-class.

A trusted partner since

1991

Three decades of compounding eligibility expertise. We've grown alongside the carriers, regulations, and HR systems we serve. We stay obsessed with one outcome: getting the data right.

Read the full story

1991 Founded

Born from an insurance brokerage solving a hospital's eligibility crisis.
1997 Audit engine

Weekly audit cadence becomes the backbone of accuracy.
1998 Telephonic self-service

Interactive voice response (IVR) enrollment solution deployed.
2003 Web-based self-service

Launched one of the first online self-service benefits platforms.
2014 Broker to builder

Transitioned to technology focused provider partnering with brokers & consultants.
2016 Platform redesign

The next generation of our eligibility platform launches.
Today Trusted scale

Non-stop innovation · Hundreds of carriers · NPS of 86 · countless reconciled records.

Built on relationships.

Net Promoter is one number. The relationships behind it are what we're actually after — and what brokers, HR leaders, and carriers say about working with us tells the real story.

Trusted by brokers, HR teams, and carriers since 1991.

“Benefitfirst is an excellent platform for managing our insurance plans. Their service is outstanding, and whenever questions come up, we receive prompt responses and quick resolutions. The annual enrollment process is smooth for both employees and the employer. I would highly recommend their benefits management system to others.”

“Benefitfirst has been amazing to work with! Our Solution Manager is wonderful and always very helpful anytime we have problems or questions. The system itself is user friendly and easy to learn. I would recommend Benefitfirst to anyone who is looking for a top notch platform to use as well as having the best customer service experience!”

“We've been using Benefitfirst for years and it's been a great experience from the start. The platform is easy to navigate and has made managing our benefits program simpler especially with the ability to integrate with our HRIS platform. What really stands out is the team behind it. Their team is incredibly responsive and always a pleasure to work with. It's the kind of partnership where you feel supported every step of the way. Highly recommend Benefitfirst to any organization looking for a reliable benefits administration solution.”

“We have had an excellent experience working with Benefitfirst. Their team is professional, responsive, and genuinely invested in helping their clients succeed. Their platform has helped us improve efficiency and billing accuracy, while their ongoing system enhancements continue to add value. Our employees appreciate the user-friendly experience, and we appreciate the outstanding support. We highly recommend Benefitfirst to any organization seeking a reliable and forward-thinking benefits administration partner.”

Ready to make eligibility your sharpest edge?

See Benefitfirst in action with a 30-minute walkthrough, tailored to your carriers, payroll, and compliance footprint.

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